Welcome to Banafa (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and online storefront (collectively, the “Store”). By accessing, browsing, or purchasing items from our Store, you agree to be bound by these Terms.
1. General Conditions
Acceptance: By placing an order or using our services, you confirm that you are at least the age of majority in your state or province of residence.
Service Modifications: We reserve the right to refuse service to anyone for any reason at any time. We may also modify, suspend, or discontinue any aspect of the Store without prior notice.
Accuracy of Information: We are not responsible if information made available on this site is not accurate, complete, or current. Material on this site is provided for general information only.
2. Products & Pricing
Product Descriptions: We make every effort to display the colors, features, and details of our products as accurately as possible. However, actual colors may depend on your device display settings.
Pricing Updates: Prices for our products are subject to change without notice.
Errors & Omissions: If a product is listed at an incorrect price due to a typographical error or technical glitch, we reserve the right to cancel or refuse any orders placed for that product.
3. Orders & Billing
Order Acceptance: We reserve the right to limit or cancel quantities purchased per person, per household, or per order.
Account Details: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our Store.
Payment Terms: All payments are processed securely at the time of purchase. Orders will not be dispatched until payment is verified in full.
4. Shipping & Delivery
Processing Times: Orders are typically processed within 1–3 business days, excluding weekends and public holidays.
Shipping Estimates: Delivery times provided at checkout are estimates only and are not guaranteed. We are not liable for shipping delays caused by third-party carriers, weather, or customs processing.
Risk of Loss: Risk of loss and title for items purchased pass to you upon delivery to the carrier.
5. Returns, Refunds & Exchanges
Return Window: Eligible items may be returned within 30 days of delivery for a refund or store credit.
Condition of Items: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Non-Returnable Goods: Final sale items, personalized goods, and perishable products are non-refundable.
Return Shipping: Customers are responsible for paying their own shipping costs for returning items, unless the return is a result of our error (e.g., defective or wrong item sent).
6. Intellectual Property
Ownership: All content on this site—including text, graphics, logos, button icons, images, and software—is the property of the Company or its content suppliers and is protected by international copyright and trademark laws.
Prohibited Use: You may not reproduce, duplicate, copy, sell, or exploit any portion of the Store without express written permission from us.
7. User Conduct & Prohibited Activities
In addition to other prohibitions outlined in the Terms, you are strictly prohibited from using the site or its content:
For any unlawful purpose or to solicit others to perform unlawful acts.
To violate any international, federal, or state regulations, rules, or laws.
To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
To upload or transmit viruses, malware, or any other malicious code.
To collect or track the personal information of others or engage in unauthorized scraping or data mining.
8. Limitation of Liability
To the fullest extent permitted by law, Banafa shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages resulting from:
Your access to or use of (or inability to access or use) the Store.
Any unauthorized access to or use of our secure servers and/or personal information stored therein.
Any bugs, viruses, or Trojan horses transmitted through our Store by any third party.
9. Governing Law
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is registered, without regard to its conflict of law principles.
10. Changes to Terms
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our Store following the posting of any changes constitutes acceptance of those changes.
11. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support@banafa.com
Effective Date: October 29, 2026